Frequently Asked Questions

*

Frequently Asked Questions *

  • At Earthen Grace Esthetics in Saugus, MA, I provide customized, results-driven Facials, Microdermabrasion, Facial Lymphatic Drainage, LED Therapy, Waxing, and Sugaring in a calm, clean space. Facials are tailored for all genders and skin types and address concerns like aging, sensitive barriers, acne, dryness, and teen skin. Waxing and sugaring remove unwanted hair with care for your skin’s comfort and health. Sugaring is an ancient, natural hair removal method that uses a sugar-based paste and is considered gentler than waxing, leaving skin smooth with less irritation.

    My full list of services can be found on the Services page. Detailed descriptions for each service are available on my booking site.

  • Getting started is easy! You can book your appointment directly through my booking site, email, phone, or even DM me on Instagram. I’m happy to answer questions, help you schedule, and guide you to the best services for your skin journey. I am fluent in English, Portuguese, and Spanish, so I can assist you in whichever language feels most comfortable.

    All first-time facial clients must start with a skin analysis and consultation. If this pertains to you, please choose the “Sacred Start: Skin Analysis + Consultation”option on the booking site.

    During the consultation time, I’ll assess your skin, discuss your skin history & goals, and recommend the best treatments for you. Prior to your visit, feel free to send any relevant information, so I can prepare for your session.

    Please review my FAQ and policy section before visiting to ensure a smooth experience.

  • At Earthen Grace Esthetics, my commitment to honest results and genuine care shapes every part of your experience. I combine professional, evidence-based treatments with attentive listening and personalized plans to help you reach your skin and waxing goals. I also put thoughtful research into every brand, product, and piece of equipment I use because if it’s in my treatment room, it’s there because I truly trust it with your skin.

    All services are provided in a peaceful, impeccably clean space where safety, comfort, and dignity come first. Whether we’re chatting, laughing, or enjoying a quiet moment, my goal is for you to feel completely at ease and leave glowing, confident, and happy. You might even find yourself thinking, “Wow, I finally found someone I trust with my skin.”

    I strive to make every visit uplifting and welcoming. Great skin, good energy, and zero judgment — that’s how I do things here <3

  • You can reach us anytime via our contact page, email or text. We aim to respond quickly—usually within one business day.

  • At Earthen Grace Esthetics, my pricing reflects professional, results-focused care in a clean, peaceful space. Rates are simple and transparent for facials, waxing, and sugaring so you know exactly what to expect before you book.

    Facial pricing is based on providing the best treatment for your skin, tailored to your needs, while keeping it affordable. Waxing and sugaring services are clearly priced by service, and add-ons can be included individually so you can customize your visit. Packages and series discounts are available for regular clients who want consistent results and savings, and gift certificates are offered at face value for easy giving.

    Careful attention to sanitation, quality products, and skilled techniques are built into every service, and I am happy to explain any cost details or recommend the best option for your skin and schedule.

  • Working with me means personalized skincare rooted in care and expertise. I listen to your concerns and goals, explain realistic, results-focused options, and design a treatment plan that fits your lifestyle. In a calm, spotless space, I use professional techniques and attentive service to ensure your comfort, respect, and visible improvement. I enjoy partnering with clients committed to real, measurable results for their skin and body. At Earthen Grace Esthetics in Saugus, MA, we offer results-driven facials, waxing, and sugaring with consistent, professional care. Experience the Care [reserve your spot] today.

  • Appointment Scheduling:
    I welcome clients to book appointments at any time, but if you prefer evenings or weekends, I recommend scheduling 1–3 weeks in advance to secure your preferred spot. Please also plan your visit around any other treatments you may be undergoing, such as Botox, fillers, chemical peels, or microneedling. Scheduling too close to these treatments can interfere with results, so it’s important to avoid any conflicts to ensure the safest and most effective care.

    Special event appointments should be booked well in advance to secure your preferred appointment time and allow for proper pre-treatment care. Waxing is recommended 7–14 days before an event and facials 2–3 weeks prior. Your event date must be disclosed at booking. Late bookings are accepted at the client’s discretion; appointments scheduled too close to an event increase the risk of skin reactions, and results cannot be guaranteed.

    Facials, Waxing, & Sugaring Around Botox or Fillers

    If you’ve had Botox or dermal fillers, please schedule facials, waxing, or sugaring 1–2 weeks before injections or at least 2 weeks after. Services should not be booked within the first two weeks following injections, as treatments involving pressure, heat, or exfoliation may interfere with results.

    Your injection schedule must be disclosed at booking so services can be safely planned. I cannot be responsible for complications or results if appointments are scheduled outside these recommended timeframes.

    This policy also applies to other advanced treatments such as chemical peels, microneedling, laser treatments, or aggressive exfoliation. Planning ahead helps protect your skin and maintain your injectable results.

    Thank you for understanding and for planning your appointments with care!

  • At Earthen Grace Esthetics, I currently work with a thoughtfully curated selection of professional skincare that supports and restores your skin — especially when it’s sensitized, reactive, or struggling to feel calm.

    I primarily work with Hale & Hush, a professional skincare line born from oncology cosmeceutical roots and uniquely devoted to sensitive and health‑challenged skin. With specialized formulations that are gentle yet effective, Hale & Hush focuses on calming irritation, strengthening the skin’s natural barrier, and supporting long‑term skin health — making it a great option for clients with compromised barriers or those who have gone through cancer treatments. Their products are dermatology tested and carefully formulated with botanical extracts, antioxidants, and nutrient‑rich components, while being free of gluten, sulfates, parabens, and artificial fragrances so they’re kind to even the most delicate skin. 

    I also offer SkinScript®, a results‑driven professional line that allows me to customize treatments and homecare for your unique skin goals, and I will soon be adding KRX Aesthetics, a Korean barrier‑first line that combines advanced formulations with soothing, skin‑respecting ingredients.

    I love exploring new products and using what truly works for each client’s skin, whether you’re managing eczema, rosacea, sensitized barriers, post‑treatment recovery, or simply seeking reliable, nourishing care. I’m here to guide and support you on your skin journey every step of the way.

  • I love performing facials because every client’s skin is different, and it’s always exciting to explore what each skin truly needs. I also love witnessing how uniquely each person is designed — it’s one of the most rewarding parts of my work.

    Back facials are another favorite of mine because they’re incredibly relaxing. Not only do I get to care for a “hard-to-reach” area, but I also get to include a mini back massage that clients consistently love. Similarly, the underarm facial is a service I love — it’s a tough-to-reach area for most people, sometimes requires gentle extraction, and is a great way to detox and refresh the skin.

    I’m especially passionate about facial lymphatic drainage. The lymphatic system plays a crucial role in your body’s immune function and natural detoxification, helping to remove waste, toxins, and excess fluid from tissues. When the lymphatic system is sluggish, it can contribute to puffiness, inflammation, and stagnation. Through slow, rhythmic massage techniques, lymphatic drainage encourages circulation, reduces fluid retention, and supports the body’s natural detox pathways. Many clients notice a visible reduction in puffiness, improved skin tone, and a sense of overall relaxation. Over time, consistent treatments can help maintain healthy lymph flow, relieve tension, and support a glowing, refreshed complexion. I love seeing the progress clients achieve when they keep up with it!

    Finally, I love and highly recommend sugaring. It’s a gentler form of hair removal, uses natural ingredients, and tends to last longer than waxing — all while being effective and comfortable.

    Every service I perform is an opportunity to support your skin, help you feel your best, and create a relaxing, enjoyable experience in the treatment room. Reach out with any questions!